If you are a customer outside of the Philippines trying to reach LBC Express regarding your Balikbayan Box, Money transfer, Sea Cargo, Air Cargo, or for any other reason, you can refer to the contact number in the table below.

CountryPhone Number
Australia ๐Ÿ‡ฆ๐Ÿ‡บ +61-800-522-0000
Bahrain ๐Ÿ‡ง๐Ÿ‡ญ +973 1619 5063
Brunei ๐Ÿ‡ง๐Ÿ‡ณ +673 224-4367 (Remittance)
+673 224-1219 (Cargo)
Canada ๐Ÿ‡จ๐Ÿ‡ฆ +1 888-652-2522
Guam ๐Ÿ‡ฌ๐Ÿ‡บ +671-646-5222
Hong Kong ๐Ÿ‡ญ๐Ÿ‡ฐ +852 800-961-522
Italy ๐Ÿ‡ฎ๐Ÿ‡น Hotline: 800-780-522
Mobile: +39 3272266301
Japan ๐Ÿ‡ฏ๐Ÿ‡ต TOKYO: +81 03-3522-8108 or Fax (03) 3522-8113
MANILA: +632 403-4676 or Fax +632 804-3012
TRANSREMITTANCE โ€“ +81 03-6869-9999
SOFTBANK +81 080-4360-4236
Kuwait ๐Ÿ‡ฐ๐Ÿ‡ผ +965 220 55 731
Macau ๐Ÿ‡ฒ๐Ÿ‡ด +853 6533 9082
+853 6255 9055
+853 6326 8986
Malaysia ๐Ÿ‡ฒ๐Ÿ‡พ +60 1-800-816222
Qatar ๐Ÿ‡ถ๐Ÿ‡ฆ +974 00-800-100-130
Saipan ๐Ÿ‡ฒ๐Ÿ‡ต+1 (670) 234-9013
+1 (670) 233-5605
Saudi Arabia ๐Ÿ‡ธ๐Ÿ‡ฆ +966 800-8-110332 (STC)
+966 800-8-500058 (Other Networks)
Singapore ๐Ÿ‡ธ๐Ÿ‡ฌ +65 800-101-2708
South Korea ๐Ÿ‡ฐ๐Ÿ‡ท +82 1-522-3428 (Philippines)
+82 1-661-5899 (South Korea)
+82 070-7701-0001 (Philippines)
Taiwan ๐Ÿ‡น๐Ÿ‡ผ +886 00-801-127-383
United Arab Emirates ๐Ÿ‡ฆ๐Ÿ‡ช +971 800-522-111
United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง +44 203 110 2522
+44 7976 705 325
United States ๐Ÿ‡บ๐Ÿ‡ธ +1-800-338-5424
Table showing LBC Express contact numbers for branches outside the Philippines

Looking for LBCโ€™s contact information for Branches in the Philippines? Please refer to this page.

Email Support

The customer care email remains the same for both customers in the Philippines and abroad. LBC Customer Care can be accessed through the following email:

[email protected]

Contacting LBC using Facebook Messenger

LBC Express has also introduced a way to connect with their customer care representatives through Facebook Messenger. These are set up for automated replies, and the only way to proceed is to click on โ€˜Get Started.โ€™

Once you do this, you will receive a message instantly from LEA (LBC Express Assistant). Please note that LEA is a part of LBC Expressโ€™s automated reply system.

Here is a screenshot we took when we tried LEA. As you can see, you can only access a few pre-determined pages. If you are looking to get in touch with an agent, this might not be the best way to do so. The methods listed above are likely to yield better results.

LBC Customer Support- Messenger
LBC Express Assistant on Messenger

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