General FAQs

How many digits are on the LBC tracking number?

LBC Express cargo tracking numbers consist of 12-17 digits for Philippine domestic packages. Cargo tracking numbers usually have five digits for international packages.

What is LBC’s tracking number for tracking a package?

The LBC online tracking system is easy to use! You can track and trace LBC products online or through a mobile app. On the web: Visit and enter your valid 12-digit tracking number. Track your LBC package using live status updates. Via the mobile app: Download the LBC Connect app to track your LBC package on your mobile phone.

Is LBC able to deliver on Saturdays? What about on Sundays and holidays?

Usually, LBC delivers on Saturdays. On Sundays and holidays, LBC does not deliver.

How much time does LBC Express shipping take?

Several factors influence the delivery date. The Philippines offers standard next-day or same-day mail and shipping. Within 24 to 48 hours is the expected arrival time for domestic packages. Your package may take 3 to 5 business days to arrive internationally. You can track the status of your package with LBC. 

Can I pick up a package at a branch of LBC?

Absolutely! Ask the sender to tell you which branch of LBC has been selected, and when delivery will take place. Please present your official ID when you visit the branch. The deadline for picking up your package is 5 days. Otherwise, your package will be sent back to your nearest Delivery Hub for safekeeping. After this time, additional fees might apply.

Is it possible to track an international package?

Yes, you can track a domestic package in the same way. Please use our track and trace service at You will need the 5-digit tracking number.

What is the best way to contact you?

LBC’s hotline number for Metro Manila is (02) 8 858-5999 and 1800-10-8585999 for provinces. Our global directory numbers are listed here:

how lbc tracking systems works?

LBC tracking system is the world’s most advanced system based on APIs.

What if the parcel returns to the sender?

If you do not receive your parcel through a rider or through a branch then it will return to the sender so don’t panic just contact your sender he will again dispatch your parcel

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  1. Urgent: Need my shipment urgently today

    Good morning,

    I called yesterday regarding my shipment that has been delaying for shipment. I was told the branch in Santa Rosa height, Puting Kahoy road will be delivering my parcel. Till now I have not heard anything. I need it urgently today because those are important documents. Here is my phone number to call if the delivery man need more direction: 09164211667. My parcel tracking number is 149733327126. Please it’s very urgent that I receive my parcel today. Waiting for your urgent feedback. Thank you.

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